---
title: User Guide for Datio Restaurant
description: "### Overview: Datio POS for Restaurants This document is a quick tutorial on using **Datio POS Restaurant**. The application works with our credit card processing; contact **Vantiv at 800-846-4472** to set up. You can also bring in your existing processing…"
url: "https://datiopos.com/docs/user-guide-for-datio-restaurant/"
updated: "2026-01-15"
---

# User Guide for Datio Restaurant

### Overview: Datio POS for Restaurants

This document is a quick tutorial on using **Datio POS Restaurant**. The application works with our credit card processing; contact **Vantiv at 800-846-4472** to set up. You can also bring in your existing processing using **Terminal Credit**.

Just a reminder: our **Datio POS App for Quick Serve and Retail** works with our credit card processing or any terminal from your favorite provider.

- **Restaurant version**: Supports saved orders and tipping on the receipt
- **Quick Serve & Retail version**: Tip is done on the screen and does not allow saved orders

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### Step 1: Download and Set Up the Datio POS Restaurant App

Okay, let’s get down to business. Download the **Datio POS Restaurant App**.
To add items, simply click on the **big “+”** on the home screen and enter a few products.

![](https://datiopos.com/wp-content/uploads/2026/01/image-1024x768.png)

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### Step 2: Add and Configure Servers (Sales Associates)

Now that you have items set up, let’s configure your servers.

Go to:
**EXTRA → CUSTOM SETUP → SALES ASSOCIATE**

In this example, servers **Kelly** and **John** were added.

- If you enter their mobile numbers, they will receive a text message for each tip
- If you don’t want this feature, simply leave the mobile number blank

![](https://datiopos.com/wp-content/uploads/2026/01/image-2.png)

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### Step 3: Create and Save an Order

After adding items to the cart, select **SAVE ORDER** at the bottom of the screen.

You will now see the order details screen. All fields here are optional:

- **Table number** for dine-in tracking
- **Delivery or takeout address and phone number**
- **Server selection** (can also be selected later)

For fastest operation, skip entering details and simply select **SAVE & PRINT TO KITCHEN**.

![](https://datiopos.com/wp-content/uploads/2026/01/image-1.png)

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### Step 4: Printing the Kitchen Order

The kitchen order will print automatically.

- You can print locally using the base station
- Or set up a **LAN printer** in the kitchen

After printing, you’ll return to the home screen.

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### Step 5: Retrieve a Saved Order

From the home screen, select **ORDER LIST**.
Choose the most recent order—it should appear at the top of the list.

![](https://datiopos.com/wp-content/uploads/2026/01/image-3.png)

You’ll now see the order details again on the home screen.

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### Step 6: Review the Order Total

Select the **TOTAL** displayed at the bottom (for example, **$1.02**).

![](https://datiopos.com/wp-content/uploads/2026/01/image-4-1024x768.png)

You will be prompted to:

- Select the **Sales Associate (Server)**
- Access the payment options

Select the server, then choose **PRINT BILL FOR TABLE**, and return to the home screen by selecting **HOME**.

![](https://datiopos.com/wp-content/uploads/2026/01/image-6-1024x768.png)

![](https://datiopos.com/wp-content/uploads/2026/01/image-7-1024x768.png)

### Step 7: Collect Payment from the Table

The server gives the printed bill to the table and collects the credit card.

Once back at the home screen:

- Go to **ORDER LIST**
- Select the order
- Tap the **TOTAL ($1.02)** again to proceed with payment

![](https://datiopos.com/wp-content/uploads/2026/01/image-8-1024x768.png)

![](https://datiopos.com/wp-content/uploads/2026/01/image-9-1024x768.png)

### Step 8: Process the Payment

On the payment screen, select **PAY**, then choose **CREDIT**.

![](https://datiopos.com/wp-content/uploads/2026/01/image-10-1024x768.png)

### Split Payment Options

- For **simple splits** (2, 3, or 4 ways): select the option and process each payment
- For **multiple or uneven splits**: enter a partial amount and select **CASH or CREDIT**
  - The payment screen will repeat until the **remaining balance is zero**

![](https://datiopos.com/wp-content/uploads/2026/01/image-11-1024x768.png)

After swiping the card, the system prints:

- **Customer copy**
- **Merchant copy**

![](https://datiopos.com/wp-content/uploads/2026/01/image-12-768x1024.png)

Have the customer sign and add the tip on the merchant copy.

---

### Step 9: Adjust and Enter Tips

This step is critical. Tips must be entered before closing the batch.

From **ORDER LIST**:

- Select orders marked **PENDING TIP**
- Enter the tip amount
- For orders with no tip, you **must enter $0.00** or the batch cannot be closed

![](https://datiopos.com/wp-content/uploads/2026/01/image-13-1024x768.png)

You can update tips as they come in or all at once at the end of the day.

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### Step 10: Close the Batch (Daily Requirement)

The final step is to **CLOSE BATCH**, which is done from the **ORDER LIST**.

Important reminders:

- You **cannot close the batch** if any orders are marked **PENDING TIP**
- Close the batch **once every day** (late night or early morning is fine)
- If a batch remains open for more than **2.5 days**, it will close automatically and all tips will be set to **$0.00**

👉 **Always close the batch daily to ensure tips are properly processed.**